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6 Step-by-Step breakdown of how Leads are lost in your Business
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6 Step-by-Step breakdown of how Leads are lost in your Business  

Every enquiry is actually your Potential Customer.

Yet, there are so many Businesses who lose leads on a daily basis without even realising it. 

The Problem is not lack of Leads and Opportunities, but Poor Lead Handling

6 Step-by-Step breakdown of how Leads are lost in your Business
6 Step-by-Step breakdown of how Leads are lost in your Business

Let’s break this down step by step, how Leads slip away from your Business!

Step 1: Enquiry Comes In, But Isn’t Tracked

Leads arrive from multiple sources, such as Calls, WhatsApp, Social Media, Walk-ins, or Ads. 

When these enquiries are written on Paper, remembered mentally, or scattered across Devices, some of them, which might be your Future Customers, get missed.

Result?  Leads disappear before Follow-up even begins.

Solution: Use a Central Lead Management system where all Enquiries are saved at One Place.

Step 2: Delayed First Response

Speed matters. 

If a Lead is not contacted within the first few hours, their Interest Drops fast. 

Customers start exploring other Options when they don’t hear back quickly.

Result?  You Lose Warm Leads to faster competitors.

Solution: Prepare ready-made response templates for common enquiries (Price, Demo, Visit, Product details). So your team can reply in seconds, not minutes or hours.

Step 3: No Lead Prioritisation

All Leads are not Equal. Some are highly Interested, some are just browsing. 

When your Team treats every lead the same, High-potential leads don’t get special attention.

Result?  Hot Leads are Wasted on generic follow-ups.

Solution: Mark Leads as Hot, Warm, or Cold and focus more on High-potential leads

Step 4: Poor Team Coordination

When Multiple Team Members handle leads without visibility, two problems occur: either the same Lead is contacted Twice or not contacted at all.

Result? Confusion, bad Customer Experience, and lost Trust.

Solution: Use a Dashboard so everyone can see Lead status and Ownership.

Step 5: No Performance Tracking

Without Data, you don’t know which source brings quality Leads, which Team Member performs Better, or where leads drop off.

Result? You keep on repeating the Same Mistakes.

Solution: Track reports, Conversion rates, and Team Performance in real time.

Step 6: No Centralised Lead Status

When Lead Status isn’t clearly updated, Teams don’t know which leads need Follow-up and which are closed. 

This confusion causes Missed Calls, Delayed Action, and Lost Conversions.

Result? Missed opportunities, confused Teams, and Low Conversion Rates.

Solution: Update Lead status so your team always knows what to do next.

Stop Losing Leads, Start Managing Them

Lead loss is not a sales problem, it’s a System Problem.

You can’t handle all these process by managing leads on Diary or Register. You need a Robust, Powerful and Easy System to perform this.

Creeple helps you to Capture, Track, Follow up, and Monitor every lead from one dashboard, on Time.

Don’t let Enquiries slip away. 

Switch to Creeple and turn every lead into an opportunity

Contact Us – 7080814044

6 Step-by-Step breakdown of how Leads are lost in your Business.

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