At Jupeak Solutions Pvt. Ltd., we’re committed to delivering your digital services and solutions efficiently and professionally. Since our offerings are primarily technology-based and virtual, our “shipping” refers to the delivery of digital assets, access credentials, service activation, or configuration setups.

Our services are digitally delivered and do not involve any physical shipping or logistics.

Deliverables may include, but are not limited to:

  • Software setup or login credentials
  • DLT registration & templates
  • Domain/hosting configuration
  • Website links or dashboard access
  • Custom-developed modules or digital documents

All deliverables are shared through electronic means, such as:

  • Official email communication
  • WhatsApp (if applicable and agreed)
  • Client portal or dashboard (if available)

Standard delivery time ranges from 1 to 5 business days, depending on:

  • Type of service/product ordered
  • Promptness of client inputs and approvals
  • Technical or operational factors

Certain services (like API integration, customized systems, or third-party platform approvals) may require extended timelines, which will be communicated in advance.

You will be notified via email or WhatsApp once the service is successfully delivered or activated.

In case of any delay beyond the committed timeline:

  • We will proactively inform you of the revised delivery schedule
  • You may contact our support team for real-time updates

We do not dispatch or courier any physical product under standard services offered on our platform.

It is your responsibility to provide correct email, contact details, and any other required inputs to ensure smooth and timely digital delivery.

If you believe you have not received your deliverables within the committed time, you must:

  • Inform our team via email or call
  • Mention your registered name, contact, and service reference

All delivery-related queries must be directed to:

  • 📧 Email: [Insert your official support email]
  • 📞 Phone: [Insert contact number]
  • 🕐 Working Hours: Monday to Saturday, 10:00 AM – 6:00 PM IST

Jupeak Solutions Pvt. Ltd. is not liable for delays caused by:

  • Incomplete information from the client
  • Force majeure events
  • Downtime or delay from third-party service providers